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Automation

Type of Automation Business Unit Products(s):
Ratings
  • 5-Excellent
  • 4-Good
  • 3-Satisfactory
  • 2-Needs Improvement
  • 1-Poor
5 4 3 2 1
1. Timely acknowledgement of customer’s Request for Quotation
2. Accessibility (availability) of concerned Person.
3. Response time: swiftness & timeliness of required services received.
4. Demonstration of courtesy & attention by concerned person.
5. Completeness of submitted Techno Commercial documents.
6. Support received for technical matters, like product information, better alternative solutions etc.
7. Support received for commercial matters like mode & schedule of payment, product delivery schedule etc.
8. Product delivered as per agreed schedule
9. Frequency of follow ups made by concerned person with customer to secure the order.
10. Timely acknowledgement of customer’s Purchase Order.
11. Overall quality of service received as compared to other reputed vendors of similar products.
We highly value your time and evaluation. This feedback will certainly help us in providing you better services in future. You may please fill in this survey form online or fax at: 00966-(0)3-857 7128 or email: sbusurvey@wescosa.com or lve@wescosa.com